For more than 20 years, Tappex has supplied Cepa Steeltech AB with press fasteners, blind rivet nuts, and blind rivets, ensuring outstanding delivery reliability. Cepa Steeltech is highly satisfied with this collaboration.
– We honestly can’t think of any suggestions for improvement, says Stefan Kraft, Purchasing Manager at Cepa Steeltech.
Exceptional Delivery Precision
Satisfaction is often a subjective feeling, but for Cepa Steeltech, it is also supported by data.Using advanced systems, they track all incoming goods to determine on-time delivery performance. Here, Tappex excels.
– In 2023, we received 277 deliveries from Tappex—all of them on time, achieving 100% delivery precision.
– So far this year, we have achieved 99% delivery reliability. We are thrilled with these numbers, and on the rare occasions there was a delay, you informed us beforehand.
High supplier requirements
Cepa Steeltech requires reliable suppliers—those who respond quickly, keep promises, solve problems efficiently, and communicate transparently. They also value strong technical expertise, a wide product range, competitive pricing, and precise delivery schedules.
Tappex meets most of these criteria.
– In terms of delivery reliability and lead times, you’re top-notch. Our designers appreciate the technical support you provide. Whenever an issue arises, your team handles it promptly and effectively.
Just in time
Cepa Steeltech strives to have as low a stock value as possible and therefore orders their deliveries so that they arrive “just in time”. Irecision in timing is critical—goods must arrive neither early nor late. To ensure this, they perform extensive monitoring of incoming shipments, where Tappex consistently achieves top marks.
–We don’t have any suggestions for improvements. When we place an order, we barely have time to start another task before the order confirmation reaches us.Tappex is honored to have been Cepa Steeltech’s supplier for over two decades.
20 years together
Tappex is honored to have been Cepa Steeltech’s supplier for over two decades.
–We would definitely recommend Tappex to industry colleagues. We are very satisfied and look forward to continuing this strong partnership, concludes Stefan.
Cepa Steeltech AB is an OEM company specializing in sheet metal components. Their mechanical workshop handles a range of processes, including laser cutting, edge bending, pressing, painting, assembly, packing, and marking. Cepa serves diverse industries, from defense and food to furniture, automotive, and shipping, both domestically and internationally.
